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  • Medical School
    • Pre-Clinical Years
    • Clinical Years
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  • Free Study Notes
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    • A-Level Notes
    • O-Level Notes
    • FAQs on Receiving Notes
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The Lowkey MedicThe Lowkey Medic
  • Medical School
    • Pre-Clinical Years
    • Clinical Years
    • Med School Resources
  • Pre-University
    • Applying for Medicine
      • Must-Read Guides
      • Portfolio
      • Personal Statement
      • Interviews & MMI
      • BMAT
      • Books & Inspiration
    • Applying for University
    • Study Tips
  • Free Study Notes
    • Med Application Notes
    • A-Level Notes
    • O-Level Notes
    • FAQs on Receiving Notes
  • Book Reviews
  • Contact
The Lowkey MedicThe Lowkey Medic
  • Medical School
    • Pre-Clinical Years
    • Clinical Years
    • Med School Resources
  • Pre-University
    • Applying for Medicine
      • Must-Read Guides
      • Portfolio
      • Personal Statement
      • Interviews & MMI
      • BMAT
      • Books & Inspiration
    • Applying for University
    • Study Tips
  • Free Study Notes
    • Med Application Notes
    • A-Level Notes
    • O-Level Notes
    • FAQs on Receiving Notes
  • Book Reviews
  • Contact

FAQs on Receiving Notes

When and how will I receive the notes I ordered?

After payment has been made, you will receive the notes as download link(s) via email (to the email address you filled in at Checkout). Please allow up to 12 hours for the payment to be processed (though very often it is much faster than that and can be sent to you within minutes).

Do I need to do anything else after making the payment?

No, you do not need to do anything else after submitting your order and making the payment. There is NO need to send any proof of payment. Simply wait for the notes to arrive in your Inbox. (Please allow up to 12 hours for the payment to be processed.)

I can’t find the notes I ordered in my email Inbox?

Please check the Promotions tab of your Inbox and your Spam/Junk folder. Please also check that this is the email address you filled in at Checkout. If you do not receive the notes within 12 hours of your payment, please feel free to contact me.

The download link has expired. Can you resend the notes please?

All download links expire in 24 hours (or 48 hours for the Med Application Notes). If you have missed the time to download the notes, just drop me a message.

I am not from Singapore and can’t use PayNow / PayLah to make payment. Are there alternative payment options?

You may use international bank transfer or PayPal to make the payment. The details will be sent to you via email. If you do not receive this information within 12 hours, please feel free to contact me.

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